Effective Date: July 29, 2026

Heartland Porch Pumpkins (“HPP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit HeartlandPorchPumpkins.com, place an order, request a quote, contact us, participate in a promotion, or use our services.

Depending on how you interact with us, we may collect the following categories of information:

• Your name, email address, telephone number, billing address, and service address.
• Order details, selected packages, installation preferences, scheduling information, access instructions, and property information.
• Information included in contact forms, quote requests, emails, messages, reviews, or customer-service communications.
• Marketing and communication preferences.
• Photographs you voluntarily provide for design, quoting, or installation purposes.
• Business information provided for commercial projects.

Payments are processed through third-party payment providers. HPP may receive limited transaction details, such as the amount paid, payment status, payment method, and partial card information.

We generally do not directly collect or store complete credit or debit card numbers.

When you purchase a “You’ve Been Pumpkin’d” gift display or another gift delivery, we may collect the recipient’s:

• Name
• Delivery address
• Delivery instructions
• Personalized message
• Other information necessary to complete the delivery

The purchaser is responsible for having the lawful authority to provide this information.

When you visit our website, our website platform and service providers may automatically collect information such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and links selected
• Date and time of visits
• Referring website
• General location derived from an IP address
• Cookie identifiers and similar technical information

We may use personal information to:

• Process and confirm orders.
• Provide quotes, proposals, and customer support.
• Schedule, deliver, install, maintain, and remove displays.
• Complete gift deliveries and handwritten notes.
• Communicate about appointments, weather delays, substitutions, payments, or service concerns.
• Process payments, refunds, and applicable taxes.
• Maintain business, transaction, and accounting records.
• Improve our website, products, services, and customer experience.
• Prevent fraud, protect our business, and maintain website security.
• Comply with legal, tax, insurance, and regulatory obligations.
• Send promotional communications when permitted by law.
• Enforce our Terms and Conditions and other agreements.

We may also use information for another purpose disclosed when the information is collected or with your permission.

Our website and third-party service providers may use cookies, pixels, analytics tools, or similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and measure advertising.

You may be able to manage cookies through your browser settings or a cookie-preference tool displayed on our website. Blocking certain cookies may affect website functionality.

If you sign up for marketing communications, we may send information about booking dates, seasonal services, promotions, events, and other Heartland Porch Pumpkins updates.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us at info@heartlandporchpumpkins.com.

Even if you unsubscribe from promotional messages, we may still send non-promotional communications relating to an order, payment, installation, pickup, or customer-service request.

We will not send promotional text messages unless you provide any consent required by law. Consent to receive marketing messages is not required to make a purchase.

We may disclose relevant personal information to the following categories of recipients:

• Website hosting and e-commerce providers.
• Payment processors and financial institutions.
• Email, marketing, and customer-communication providers.
• Analytics and advertising providers.
• Delivery, installation, and service team members.
• Accountants, insurers, attorneys, and professional advisers.
• Technology, security, and data-storage providers.
• Government authorities when required by law.
• A purchaser, successor, or adviser involved in a business sale, merger, reorganization, or similar transaction.

These parties may receive only the information reasonably necessary to perform their services or fulfill the applicable business purpose.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of HPP, our customers, our employees, or others.

Heartland Porch Pumpkins does not sell personal information for money.

Our website may use third-party analytics or advertising tools that collect online identifiers or website-activity information. Depending on how those tools are configured and how applicable law defines “sale” or “targeted advertising,” some disclosures may be treated as targeted advertising or data sharing.

Where required by applicable law, you may request to opt out by contacting us at info@heartlandporchpumpkins.com with the subject line Privacy Request.

We may use photographs provided by Customers to prepare quotes, develop design ideas, plan installations, or complete requested services.

We will not use identifying photographs of a private residence for public marketing without permission. If you separately authorize us to photograph or share a completed display, we may use those photographs on our website, social media accounts, advertising, portfolio, and promotional materials.

You may withdraw permission for future use by contacting us in writing. Withdrawal will not require us to recall materials already printed or published.

If you provide personal information about another person, including a gift recipient, employee, tenant, property owner, or business representative, you represent that you have the authority to provide that information for the requested purpose.

Please do not include sensitive, confidential, threatening, discriminatory, unlawful, or inappropriate information in gift notes, contact forms, or delivery instructions.

We retain personal information only for as long as reasonably necessary to:

• Complete orders and provide services.
• Maintain transaction, accounting, and tax records.
• Respond to questions or disputes.
• Enforce agreements.
• Meet legal, insurance, and regulatory obligations.
• Protect against fraud or misuse.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Depending on applicable law, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to personal information we maintain about you.
• Correct inaccurate personal information.
• Delete certain personal information.
• Provide a portable copy of information you previously provided.
• Opt you out of targeted advertising, the sale of personal information, or certain profiling.
• Stop sending promotional communications.

To submit a request, you may:

• Email info@heartlandporchpumpkins.com with the subject line Privacy Request; or
• Submit a request through the contact form at HeartlandPorchPumpkins.com.

Please include your name, contact information, and a description of your request. We may take reasonable steps to verify your identity before completing the request.

We will respond within the time required by applicable law. Nebraska residents covered by the Nebraska Data Privacy Act will generally receive a response within 45 days. When reasonably necessary, that period may be extended as permitted by law.

If we deny your request, you may appeal by emailing info@heartlandporchpumpkins.com with the subject line Privacy Appeal and explaining why you believe the decision should be reconsidered.

You will not be discriminated against for exercising an applicable privacy right.

Certain information may be retained or excluded from a request when necessary to complete a transaction, comply with law, prevent fraud, maintain security, establish or defend legal claims, or fulfill another lawful purpose.

We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, payment system, electronic transmission, or storage method is completely secure. Therefore, we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online directly from children under 13.

If you believe a child has provided personal information to us without appropriate parental permission, please contact us so we can review and delete it when required.

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Those third parties operate under their own privacy policies and practices. HPP is not responsible for the privacy or security practices of third-party services.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The revised policy will be posted on our website with an updated effective date. Material changes may also be communicated through another reasonable method.

Questions, concerns, or privacy requests may be submitted to:

Heartland Porch Pumpkins
Email: info@heartlandporchpumpkins.com
Website: HeartlandPorchPumpkins.com